TERMS & CONDITIONS
1. General
a) GamartLimited is a Maltese business company, owning and operating the domain name www.novibet.gr. Gamart Limited is duly licensed by the Hellenic Gaming Commission (hereinafter referred to as “HGC”) to operate and offer online betting (Type 1 License N. HGC-000022-LH) and other online gaming services (Type 2 License N. HGC-000023-LH) in Greece.
“Gamart Limited’s Websites” means the websites operated and/or controlled by Gamart Limited.
b) The “Affiliate” maintains and operates one or several websites on the Internet and/or applications and/or manages websites and/or channels at social media, through which it can provide to Gamart Limited communication and promotion services for the online betting and gaming services offered by the latter (hereinafter together referred to as “the Affiliate’s Websites”).
c) The following terms and conditions are drafted in Greek and English. In case of inconsistency between the two versions, the Greek one shall prevail.
2. Subject matter of the agreement
a) The subject matter of the agreement is the inclusion of advertising material provided by Gamart Limited to the Affiliate’s Website in order to establish an advertising cooperation of mutual benefit. It is understood that the advertising cooperation hereunder is non-exclusive for both parties.
b) Gamart Limited shall provide the Affiliate with a variety of advertising material (e.g. logos, banners, graphics, texts) to be included on the Affiliate’s Websites. Gamart Limited is entitled to change or restrict the advertising material or provide new advertising material at any time. By including this advertising material on the Affiliate’s Website, the Affiliate enables his users to access directly Gamart’s Websites by clicking on the relevant symbols and to bet, play casino, or games there (hereinafter “advertising material”).
c) Gamart Limited shall pay any costs in connection with the graphic design of the advertising material. The Affiliate shall pay the costs of the inclusion of the advertising material.
3. Conditions
a) Gamart Limited expressly points out that the advertising of or reference to bets or games of chance can be subject to legal restrictions in some countries or even might be prohibited. Therefore, the Affiliate understands that he is not entitled to enter into this agreement and/or include the advertising material on the Affiliate’s Websites if the advertising of or reference to bets and games offered by Gamart Limited is not permitted according to the regulations of the Affiliate’s home country. In this case, the Affiliate is not entitled either to complete or submit the online application form. If the advertising of or reference to bets or games of chance becomes inadmissible after the agreement has been concluded or the advertising material has been included, the Affiliate is obligated to immediately remove the advertising material from the Affiliate’s Website.
If Gamart Limited or the Affiliate face a disadvantage of any kind whatsoever due to the violation of applicable prohibitions on the advertising of or reference to bets or games of chance, only the Affiliate shall be liable for this disadvantage and the Affiliate shall also be fully responsible for the disadvantage caused to him.
b) Furthermore, the Affiliate acknowledges that he operates the Affiliate’s Websites on his own behalf and is authorised to dispose of the Affiliate’s Websites without restrictions.
4. Conclusion of the agreement
a) Gamart Limited shall provide an online application form which the Affiliate shall complete and transmit electronically - via Gamart Limited’s Affiliate website- to Gamart Limited provided that the conditions of point 3 are met. After the completed form has been sent, Gamart Limited shall check the application. If Gamart Limited accepts the application, the Affiliate shall receive written confirmation. Gamart Limited expressly reserves the right to refuse applications at its own discretion without restrictions.
b) When entering into the agreement, the Affiliate shall receive an Affiliate ID. Customers who are referred to Gamart Limited’s Websites via an advertising medium on the Affiliate’s Websites and their bets made in this context and other game activities are registered by the advertising material code provided via the Affiliate programme.
“Customer” means a person who transacts with Gamart Limited, and has correctly registered and made at least one valid deposit.
5. Licences
a) When entering into the agreement, the Affiliate shall obtain the non-transferable right, that may be terminated at any time, to use the advertising material provided to create links to Gamart Limited’s Websites. The Affiliate, however, is not entitled to change the advertising material or edit it in any fashion or for any purpose whatsoever without the prior express written consent of Gamart Limited. The licence for the use of the advertising material shall expire when the agreement is terminated.
b) Gamart Limtied enters into this agreement on the basis of the design and content of the Affiliate’s Websites on the day of the conclusion of this agreement. The webpage(s) of the Affiliate’s Websites may not be changed, in particular with regard to its content and other advertising material (of any kind whatsoever) without the prior express written consent of Gamart Limited.
c) The design copyright in the advertising material provided under the Affiliate programme and any other information on Gamart Limited’s Websites made accessible exclusively remains with Gamart Limited.
d) A change of the URL address of the Affiliate’s Websites shall not be regarded as a change of the agreement and shall not affect the Affiliate’s rights and duties under this agreement.
6. Content and maintenance of the Affiliate’s Websites
a) The Affiliate shall include the advertising material of his choice provided under the Affiliate programme on the Affiliate’s Websites and in doing so creates a connection to Gamart Limited’s Websites. Gamart Limited’s registration system identifies Customers that are referred to Gamart Limited’s Websites by linking the advertising material of the Affiliate to the Affiliate ID (advertising material code) provided. The url links of the advertising material may refer to different agreed URL´s, pointing to various landing pages.
7. Commission
a) In consideration for the inclusion of the advertising material, the Affiliate shall receive a performance-based commission of the net profit generated by the new Customers referred to Gamart Limited’s Websites by the Affiliate in accordance with point 2. Customers of Gamart Limited who do not yet have an account and who are referred to Gamart Limited’s Websites via the advertising material included by the Affiliate on the Affiliate’s Websites, correctly register and make deposits to the account shall be regarded as referred new Customers.
Depending on the individual business segments, the net profit shall be calculated as follows:
· Sports betting: Bets placed at Gamart Limited, less winnings paid, withdrawal fees, fees, bonuses and chargebacks, proportional royalties payable by Gamart Limited to the sportsbook software provider, fees payable by Gamart Limited to payment providers and any taxes, fees and other deductibles as may be imposed by national laws from time to time.
· Casino, Live Casino and Games: Casino, Live Casino and Games sales less winnings paid, chargebacks, game fees, bonuses and proportional royalties payable by Gamart Limited, to the respective games providers, fees payable by Gamart Limited to payment providers and any taxes, fees and other deductibles as may be imposed by national laws from time to time.
b) The amount of the commission is based on the amount of the total net profit generated by the Customer referred to Gamart Limited’s Websites by the Affiliate. The applicable percentage rates for each part of the Net Profit are shown on Gamart Limited’s Affiliate website. Any national taxes due will be deducted by Gamart Limited before calculation of the net revenue in accordance with the respective legal regulations. Gamart Limited reserves the right to change the percentage rates at any time using the procedure for the alteration of the agreement of point 13 and to make individual agreements.
c) The commission shall be calculated at the end of the month and paid until the 30th of the following month provided that a minimum amount of €100 has been reached. If this minimum amount is not achieved in a month, the commission shall be carried forward until it amounts to €100. Any amounts less than €3, are forfeited at the end of the month.
d) A negative account balance at the end of a month is carried over to the following month. The results of the following month(s) will be applied to this balance until it returns to a positive figure.
e) The commission may only be paid by bank transfer to the account stated by the Affiliate. The commission shall only be calculated in €. All bank charges incurred by transfers and/or their reversals by the bank (due to incomplete or inaccurate bank details) shall be paid by the Affiliate at all times. It is absolutely obligatory that you provide your IBAN Code together with the BIC/ABA/Swift Code to Gamart Limited if applicable! Gamart Limited reserves the right to withhold any payments to Affiliates due to incomplete and/or inaccurate bank details, pending investigations and/or the risk of fraud.
f) If the payment amount received by the Affiliate contains Value Added Tax (VAT), the Affiliate is responsible for submitting the respective amount to the tax authorities in charge.
g) After Gamart Limited has accepted the registration, the Affiliate shall be able to access his personal online statistics with his user name and password in order to become informed about the current state of his sales and the remunerations resulting from it.
h) Any services and expenses of the Affiliate shall be finally paid by the commission; the Affiliate can only claim reimbursement for expenses and costs, in particular for other advertising activities of the Affiliate, if Gamart Limited instructed the Affiliate to do so in writing.
i) Gamart Limited has the right to reduce the revenue share of an affiliate or terminate the contract and remove affiliates who do not bring at least one new client – depositor within a calendar month with a total monthly deposit of at least 20 euros. The awarded commission shall be carried forward if the affiliate do not bring at least one new client – depositor (with a total monthly deposit of at least 50 euros), within the previous calendar month.
8. Obligations of Gamart Limited
a) Gamart Limited shall provide the Affiliate with all information required for the proper inclusion of the advertising material.
b) Gamart Limited shall administer sales generated via the advertising material, record the net profit and the amount of commissions resulting from the advertising material, provide the Affiliate with sales statistics and perform customer services in connection with the business transaction.
9. Obligations of the Affiliate
a) The Affiliate’s Websites, or any part thereof, may not be aimed at people under 21 years old. Gamart Limited’s Websites only accept customers over 21 years old in Greece.
b) The Affiliate is solely responsible for the correct technical inclusion of the advertising material. Therefore, only advertising material provided under the Affiliate programme may be used, otherwise the correct registration and calculation of sales cannot be guaranteed.
c) The Affiliate is also responsible for the technical operation of the Affiliate’s Websites, in particular linking to Gamart Limited’s Websites, and shall ensure that the content of the Affiliate’s Websites does not violate the rights of third parties or otherwise violates the law.
d) The Affiliate shall develop, operate and maintain the Affiliate’s Websites and any material shown on the Affiliate’s Websites. He especially undertakes that representations of violence, contents of a clearly sexual nature or discriminating statements or representations based on race, sex, religion, nationality, disability, sexual orientation or age will not be shown on the Affiliate’s Websites and shall indemnify and hold harmless Gamart Limited in this respect.
e) The Affiliate undertakes that the material shown on the Affiliate’s Websites does not violate the rights of third parties (including copyrights and trademark rights, the general right to privacy or other rights) and that the material shown on the Affiliate’s Websites is not offensive or defamatory or otherwise unlawful and shall indemnify and hold harmless the Gamart Limited in this respect. The Affiliate must notify Gamart Limited’s Affiliate team of any changes to the Affiliate’s Websites name(s), or if he has added any additional banners linking to other websites not announced to Gamart Limited before.
f) Advertisements and contents of the Affiliate shall not contain illegal or unlawful misrepresentation that is likely to cause damage to the business of the Gamart Limited and shall not knowingly engage in the distribution of unsolicited advertisement (i.e. SPAM) either. The Affiliate is bound to comply with compliance requirements and policies that may from time to time be specified by the Gamart Limited. If the Affiliate does not comply to this policy, Gamart Limited is allowed to terminate the contract immediately.
g) (a) The Affiliate is not entitled to design the Affiliate’s Websites in a way so that there is the danger of confusion with Gamart Limited’s Websites or (b) the Affiliate’s Websites are not allowed to give the impression that they are, in whole or in part, part of the Gamart Limited. The Affiliate is not allowed to use certain key words of Gamart Limited on search engines without prior written approval of Gamart Limited.
h) The Affiliate is not entitled to use the name of Gamart Limited or other designations or brands of the Gamart Limited otherwise as by including the advertising material on the Affiliate’s Websites. The Affiliate, in particular, shall not use designations or designs which are similar to those of Gamart Limited and might be confusing with them.
i) The Affiliate is not entitled to offer rake-backs or any other incentives for Customers to sign up with a company of Gamart Limited. In any circumstance we will deactivate Affiliate accounts immediately from Gamart Limited Affiliate System. Rake-Back is prohibited.
Definition:
Rake-Back is any form of proportional reward or rebate offered, awarded, provided, facilitated or paid to current affiliated players and/or prospective affiliated players (Affiliated Player) based on their level of rake contribution.
j) The Affiliate is not permitted to display advertisements that have not been approved by the Hellenic Gaming Commission (HGC) through the commercial communication plans that Gamart Limited submits. In case of breach of this provision Gamart Limited has the right to cancel the agreement and claim any compensation.
k) The Affiliate assumes and attains full and sole responsibility for the content and the manner of, projection, promotion, placement, upload, broadcast of the advertising messages/activities in relation to the Affiliate Program and shall comply with every law, decision, provision, rule, regulation and obligation, as amended and valid from time to time, that is related directly or indirectly with the activities that the Affiliate will undertake whether they are within the context of the present agreement or not.
l) The Affiliate shall place the Links solely on the Affiliate’s Website and shall not upload any content or other data from the Links on any electronic or other medium without Gamart Limited’s prior written approval and the Affiliate shall not use the Links in any manner that may harm or cause damage/loss to Gamart Limited.
m) In case the Affiliate wishes to offer incentives to potential Customers, the Affiliate must request and receive Gamart Limited’s prior written approval for each incentive, before offering them to such Customers. In case the Affiliate offers any incentives without acquiring Gamart Limited’s prior written approval, Gamart Limited is entitled to cancel the Affiliate Account and withhold the relevant commission.
n) An upload/promotion (or similar activity) by the Affiliate of non-approved bonuses or offers will result to the deduction of any proceeds of the Affiliate from the monthly commission.
o) The Affiliate shall at all times comply with the General Data Protection Regulation (EU) 2016/679, Greek Law 4624/2019 ad Greek Law 2472/1997.
p) The Affiliate shall at all times comply with the HGC Regulation for Granting Affiliate Suitability license for Promotional Actions with respect to online Games of Chance and registration in the Register of Affiliates (Government Gazzete Β’4140/28.09.2020) and the Ministerial Decision of Enactment of the Gaming Regulation on Commercial Communication regarding Games of Chance (Government Gazzete Β’3260/05.08.2020) and all the national legislation, decisions and directives of HGC in place from time to time.
10. Termination of Cooperation
a) The agreement can be terminated by either party at any time with immediate effect without giving any prior notice and without giving a reason. In any case Gamart Limited terminates the agreement, if the Affiliate violated essential obligations of this agreement or the execution of this agreement is not permitted by law or has become inadmissible.
b) If the agreement is terminated, the Affiliate shall immediately delete all advertising material of Gamart Limited included on the Affiliate’s Websites. The Affiliate shall have no right of avoidance.
c) Gamart Limited shall calculate and pay the Commission from net profit accrued until the 30th of the following month. Gamart Limited is entitled to set off outstanding commissions against claims against the Affiliate, if applicable.
d) After the termination of the agreement, the Affiliate is not entitled to receive further remuneration or other compensation of Gamart Limited.
e) Gamart Limited reserves the right to regularly perform quality checks on the Websites and their performance and to determine that Affiliates are obligated to produce minimum amount of real customers per month.
f) The Affiliate agrees not to place any digital advertisements containing Gamart Limited links or branding on websites providing unauthorised access to copyright content.
11. Confidentiality
a) Any information, in particular business and financial information, customer and buyer lists and price and sales information, shall be treated as confidential and must not be used directly or indirectly for the party’s own economic or other purposes or passed to third parties.
b) This does not apply for such information that is generally known or may become known via generally accessible sources, however, not being the sources of the relevant party. Either party is entitled to pass such information to third parties: i) if there is a judicial order, ii) if the information is passed to persons being bound by professional confidentiality or iii) if there is a legal obligation to provide it.
c) Email addresses and user data may only be used for internal purposes.
12. Warranty and liability
a) Gamart Limited undertakes that Gamart Limited’s Websites will be operated within the scope of the current technical possibilities. No liability is accepted for further claims.
b) The liability of the legal representatives and vicarious agents of Gamart Limited shall be limited to intent and gross negligence. The liability of Gamart Limited – for whatever reason – shall be limited to the amount of the commission paid to the Affiliate within the last six months. If the agreement is terminated before the end of six months, the commission paid until this date shall apply for the calculation of the damage.
13. Amendment of the agreement
Gamart Limited reserves the right to amend any of the regulations and provisions hereunder at any time. The Affiliate shall be notified of the amendment by email. If the agreement is not terminated within one week from the receipt of the amendment, the amendment shall be regarded as accepted. In addition, Gamart Limited reserves the right to transfer any rights and duties under this agreement to another company of the group to which it belongs.
14.Miscellaneous
a) This agreement shall be governed exclusively by Greek Law. The place of jurisdiction for any disputes arising under this agreement shall be Athens.
b) Amendments and supplements to this agreement must be made in writing to be effective.
c) If any of the provisions hereunder are or become ineffective, the ineffective provision shall be replaced by a provision that comes as close as possible to the economic purpose of the ineffective provision. This shall not affect the other provisions of the agreement.
Palsar Capital Limited, henceforth referred to as “We” “Our” “Us” provides an affiliate programme to promote our clients on whose behalf We administer and manage the affiliate program. In this policy “affiliate” “you” and “your” refers to the individual entity that has agreed to promote the brands we provide marketing services for, in accordance with this Privacy Policy.
This Privacy Policy is designed to help you understand how we collect, use and safeguard your information.
This privacy policy should be read in conjunction with the Affiliate Programmes Terms and Conditions. By entering into any kind of contract with Palsar Capital Limited, you agree to the contents of this privacy policy. If you do not agree with any section of this privacy policy, you should not attempt to use our service.
The Data Controller is Palsar Capital Limited t/a Raven of Glassworks, 1 Back Turner Street, Manchester, M4 1FR
All queries in regards to this privacy policy should be addressed to the Data Protection Officer at the above address, who can also be contacted directly at compliance@raventrack.com
We collect and process the following data from (and about) you:
We implement effective processes to identify, manage, monitor and report risks and internal control mechanisms. These controls include secure systems and networks, and clear processes for privilege access rights. All data is stored securely.
Our lawful basis for processing personal data include:
We may disclose your personal data to:
All processing of information will be governed by the appropriate data protection laws.
We will not send promotional or direct marketing, inclusive of email, SMS, or automated calls, without first obtaining your specific consent.
The consent requires a positive Opt-In either in electronic format, verbally or in writing. The consent will be clear and specific, granular, separate from other Terms and Conditions, name any third parties relying on the consent, and be easily withdrawable.
We will not transfer Personal Data to recipients in Third Party countries that are outside of the EEA, or are not currently recognised by EU law as having an adequate level of legal protection for the rights and freedoms of data subjects unless:
You may request that your Personal Data be anonymised in the following circumstances:
We will only retain data for the necessary time to complete the task that the data was collected for, or to meet our legal obligations.
You are entitled to a file a Subject Access Request (SAR) to obtain a copy of the personal information which we hold about you. If you wish to receive a copy of this information, please contact your account manager, or the DPO directly, and allow up to thirty calendar days for the information to be collated and provided to you. Please note that your identity will need to be confirmed in order to complete a SAR, which may include the disclosure of other personally identifiable documentation in order to prove your identity (such as a passport scan, or valid proof of address) before commencing with the process.
By using the Raven website, you consent to our use of ‘cookies’. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies and the information gained from them to analyse site usage, with this information used accordingly to improve our content and site layout and to remember your onsite preferences.
If you prefer, you can disable cookies in your web browser. The ‘help’ menu on the menu bar of most browsers will have a functionality to disable cookies.
Palsar Capital Limited do not use any automated systems in order to make decisions regarding your account which have any legal effect on You.
Please let us know if you are unhappy with how we have used your personal information in writing to the Data Protection Officer, who will be able to assist further with your complaint or concern. You also have the right to complain to the Information Commissioner’s Office.
This Privacy Policy is kept under continued review by Palsar Capital Limited and can be amended by Us at any time, and without notice to you. Whenever a change is made to the privacy policy which will affect your rights as a data subject, or change the intended processing purposes, then you will be notified directly and asked to agree to the new privacy policy. If you disagree with the changes made to the privacy policy, you retain the right to withdraw consent for future processing, as stated in the introduction to this policy.
This version of the Privacy Policy is effective as of September 20th 2018.